Facilitator: Mr. Cyril Dzinyanu Xatse (HR-VRCC)
In order to ensure and improve on the efficiency and the effectiveness of staff, the Human
Resource Management Department of the Anloga District Assembly in collaboration with GIZ
organized a two-day in-service training workshop to strengthen the capacity of staff.
The training was geared towards refreshing the minds of staff and bringing newly employed
officers of the District Assembly up to speed with the structure, organization and management of
the Local Government Service.
❖ To enhance participants understanding on appraisal preparation and evaluation.
❖ Enhance capacity of staff on Service Delivery Standards and Performance Management
❖ Enhance capacity of staff on reports and minutes writing
❖ To improve participants efficiency and effectiveness in their service delivery
3.0 DATE AND VENUE
The training was held at the Assembly Hall of the Anloga District Assembly from 28th
The training participants included staff members of the Anloga District Assembly as well as
secretaries of the various substructures within the district.
5.0 RESOURCE PERSONS
The team which delivered sessions comprised of 3 external experts from the Volta Regional
Coordinating Council and Keta Municipal Assembly. Below is a brief description of the
facilitators along with their sessions conducted.
6.1 DAY 1
The training began with an opening remark by the District Chief Executive who warmly
welcomed the facilitators and thanked them for sparing time to attend the workshop. He further
encouraged participants to take the program seriously and incorporate its values into their work.
6.1.1 SESSION I
In this session participants were introduced to the core concepts of the local government service
protocols and legal frameworks which guides District Assemblies to effectively perform their
functions as enshrined in the Local Governance Act 2016 (936). Participants were also trained on
specific protocols such as the code of conduct, service delivery standards, conditions of service,
and the Performance Management Systems. The facilitator advised participants to acquaint
themselves with the scheme of service and protocols of the LGS to provide guidance about how
they carry out their activities without deviating from the set goals and objectives.
6.1.2 SESSION II
The next presentation was to update participants on the various methods of writing reports and
minutes. Some of the topics treated were:
- Minutes Writing
- Purpose of minutes
- Order of minutes
- Order 35 of the Model Standing Orders For MMDAS
- Minutes writing tips
- Report Writing
- Purpose of writing reports
- Types of reports
- Effective report writing skills
- Different parts of a report
6.2 DAY 2
6.2.1 SESSION III
Day two started off with a discussion on the Performance Management System which involves
the Performance Management Contract and Performance Appraisal. Participants were briefed on
the various Key Performance Areas (KPAs) for assessing the performance of all District
Assemblies in relation to specific indicators set by the Local Government Service.
6.2.2 SESSION IV
The discussion in this session revolved around the District Performance Assessment Tool
(DPAT) and its importance and role in the local government system. The facilitator focused on
the new DPAT indicators which are Compliance, Service Delivery and Performance Indicators.
Detailed discussion was held on each indicator and queries of participants were answered.
7.0 TRAINING METHODOLOGY
The workshop took the form of presentations and discussions. The facilitator interacted with all
participants and training materials were made available as well.
8.0 TRAINING AIDS
- Power points
- Flip Charts
- Provision of training slides
Facilitators should consider incorporating interactive activities and group discussions to promote
greater engagement among participants.
The Assembly should make enough budgetary provisions to build the capacity of staff regularly
The two – day training was interactive and successful as the facilitators ensured that knowledge
was not only disseminated but well understood by participants.